Amari The Label — Support

Frequently Asked Questions

Everything you need to know — answered with care.

Do you offer a satisfaction or money-back guarantee?

Absolutely. At Amari The Label, we want you to feel beautiful and confident in every piece you receive. If something isn't quite right, please reach out to us — we will always do our best to make it right.

How long does shipping take and what does it cost?

Shipping times and costs depend on your location. You will see the exact estimated delivery time and shipping cost during checkout before you confirm your order.

What is your refund and exchange policy?

We accept returns within 7 days of delivery. Items must be unworn, unwashed, and returned in their original condition with all tags attached. Once received and approved, your refund will be processed promptly.

Can I cancel or change my order after it's placed?

We process orders quickly to get your pieces to you as soon as possible, which means changes or cancellations are not always possible. Please email us immediately after placing your order and we will do everything we can to help.

Why was Amari The Label created?

Amari The Label was created for women who deserve to feel extraordinary — not just on special occasions, but every single day. Each dress is designed to honour the woman wearing it, from the first fitting to the last dance.

How is Amari The Label different from other fashion brands?

We design beyond trends. Our focus is on timeless silhouettes, flattering cuts, and quality you can truly feel. No fast fashion — only intentional, elevated pieces that grow more personal with every wear.

Who are your pieces designed for?

Our collection is made for every woman — for the bride on her most important day, the woman at the gala, and the woman simply living her beautiful everyday life. Whether it is a wedding dress, a maxi, a formal gown, or a mini — there is an Amari piece for every version of you.

Why are your items limited edition?

We release small, carefully curated collections to ensure exclusivity and the highest quality in every piece. Once an item sells out, it often will not return — so when you find your dress, we always recommend securing it early.

What makes your pieces better than fast-fashion alternatives?

We prioritise better materials, better fits, and lasting quality. An Amari dress is not something you wear once and forget — it is something you keep, something you feel in, something that becomes part of your story.

Do you restock items that sell out?

Occasionally, yes — but most of our releases are limited edition. We recommend shopping your favourites early to avoid missing out. You can sign up for restock notifications on each product page.

Do you offer international shipping?

Yes, we ship internationally. Delivery times and costs will be clearly shown at checkout based on your location.

How do I start a return or exchange?

Simply email us at info@amarithelabel.com with your order number and reason for return. We will guide you through the process quickly and with care.

What if my item arrives damaged or incorrect?

Please contact us within 7 days of delivery with a photo of the issue. We will resolve it immediately at absolutely no extra cost to you. Your experience matters deeply to us.

Still have questions?

We are always here for you — reach out anytime at info@amarithelabel.com